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Factory Board support

Write to hello@ludven.com. We reply within 3 working days.

Paying and refunds

Free

Billing

Nothing to pay, no account, no sign-up.

Refunds

Nothing to refund.

Questions

Where are my saves?
In %LOCALAPPDATA%\FactoryGame\Saved\SaveGames on Windows, for both Steam and Epic. Drop the newest .sav on the page.
Is my save uploaded anywhere?
No. It is read in a worker inside your browser tab. The page only counts visits, anonymously, and never sends anything from the save.
It said something wrong about my factory. What now?
Write to us with the line it got wrong and, if you can, the save. Every rule the board follows came from a reading like that.
Do I need the game installed?
No, only a save. The page carries a recipe book extracted from the game, and the top of the page says which game build it comes from. To use your own install's recipes, drop its Docs.json on the page.

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